Wednesday, 18. November 2020, Nichols Indianapolis Branch, Nichols College of Knowledge - 2 Day Certification Course in Indy, IN

from 18. November 2020 - 9:00
till 19. November 2020 - 15:00

Nichols Indianapolis Branch

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Event description
The Nichols ISSA CMI Certified program provides professional training and certification on current industry standards and best practices. ISSA (International Sanitary Supply Association) is the world’s leading trade association for the cleaning industry. ISSA’s CMI (Cleaning Management Institute) is dedicated to education, training and career improvement within the cleaning industry. And with our Nichols ISSA CMI Certified Trainers, you and your staff can become ISSA CMI Certified and give your organization the peace of mind of your staff will be professional and knowledgeable.
DAY ONE (8 a.m.-3 p.m.): Customer Service: Who is the customer, personal image, understanding customer complaints, communication, handling conflict, and motivation. Chemistry of Cleaning: Equipment and Supplies Storage, chemical safety, cleaning agents, soil removal process, PH scale, dilution, disinfecting, hazmat-blood & bodily fluids Cleaning of Restrooms and Shower Rooms: Equipment, materials, supplies, best practices for restrooms and shower rooms cleaning and maintenance. Above Floor Surfaces: Equipment, materials, supplies, best practices, and safety procedures for cleaning of above floor surfaces. Cleaning and polishing of wood, plastic, metal, stone, and glass.
DAY TWO (8 a.m.-3 p.m.): Hard Floor Care: Equipment, materials, supplies, and best practices for hard floor surfaces. Hard floor coverings, finishes, and chemistry of hard floors and overview of specialty hard floor surfaces procedures. Carpet Care: Equipment, materials, supplies, and best practices for carpeted floor surfaces. Soil control, spotting carpets, and specific spotting recommendations.
Cost is $150 per person. Breakfast and Lunch are included for both days of training.

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